The Montreal man arrested in Berlin for the murder and dismemberment of his victim had a Facebook photograph showing him holding a bottle of Labatt Blue quite prominently. The picture was published in the Montreal Gazette.
Labatt requested the Gazette remove the photo. The Gazette refused. Labatt sent a strongly worded letter suggesting it would pursue “legal avenues, if required” to get the Gazette to comply. The media picked up the story.
Twitter picked up the story. It went viral. It spawned a whole new twitter hashtag #newlabattcampaign, filled with, mostly, tasteless jokes. Virtually all of which poke at Labatt. The consensus in the twitter-verse is that Labatt’s over-reacted and over-reached.
The net result of the twitter-storm? Many more people, and many more newspapers have reported on the unfortunate photo making it a much more prominent news story. Whatever damage Labatt feared, has had the opportunity to be multiplied many times over.
The murder, Luka Magnotta, has been shown in many photos with many other branded items. None of them have raised the profile of those photos.
Labatt has since rescinded its request to the Gazette to remove the picture.
The circumstances show how easy it is to take missteps in communications media with which you are unfamiliar. And how fast they can explode into a world of unintended consequences.