Air Canada Jazz is a contract airline. They operate planes, whether they own ‎them or not, flying them as agreed in a contract with their client. Their biggest ‎client is Air Canada who uses Jazz to fly smaller planes to smaller markets.  ‎Most Air Canada flights outside the big eight cities in Canada involve a Jazz ‎flight.‎

One of Jazz’s key diversification strategies has been to recruit other ‎companies, and it was good news when Thomas Cook signed up to have Jazz ‎operate its vacation-bound planes.  But changing circumstances have left ‎Thomas Cook looking hard at its business model. They were hit hard by the ‎Icelandic Volcanoes that stopped European flights several times.  They made ‎a business decision to eliminate their dedicated fleet of six B757 aircraft.  ‎And along with that, came the logical consequence that they no longer ‎needed a contract operator to fly them.‎

While a Thomas Cook spokesperson spoke well of the Jazz partnership, Jazz ‎is likely still looking for new and more lasting ways to diversify its business ‎away from its biggest customer.‎